Front Desk Administrator

Operations

POSITION DESCRIPTION

The Front Desk Administrator ensures that all entering Ballet Hispánico’s building are greeted in a professional and courteous manner. As the first person visitors encounter, the Front Desk Administrator embodies Ballet Hispánico’s spirit of inclusion, community, and service. In addition to these roles, the Front Desk Administrator provides clerical support as well as some administrative and security functions.

ROLES AND RESPONSIBIITIES

  • Receive and announce guests to staff and provide directions to offices or studios.
  • Route phone calls to appropriate staff member or department.
  • Maintain printed staff directory with phone extensions and locations.
  • Ensure that front lobby is safe and maintained in a neat and orderly manner.
  • Maintain record of staff, guests, vendors, and contractors entering and leaving the building.
  • Receive and facilitate distribution of mail and packages.
  • Provide occasional administrative support to the Director of the School of Dance, including scheduling appointments, preparing documents and maintaining correspondence.
  • Liaise with Security team to ensure vigilant monitoring of children entering, leaving and moving throughout the facility.
  • Be aware of and participate in any emergency evacuation procedures.

QUALIFICATIONS

  • High school diploma and some college, preferred
  • Strong telephone and verbal communication skills
  • Customer-focused experience
  • Ability to maintain positive, cooperative, calm, professional, and collaborative interactions
  • Computer knowledge required, specifically for email, calendars and contacts
  • Spanish (written and oral) desirable

CONTACT

To apply, send a resume and cover letter describing your interest in this position and Ballet Hispánico's work to Victor Millan at vmillan@ballethispanico.org. Applicants who are selected for an interview will be notified by email. No phone calls please.

Front Desk Administrator


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